State Farm® Insurance Agent Hugh Masterson
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What our customers say about us...
Paul Demik
October 21, 2024
"Had an auto accident and your office handled it with pure professionalism"
Lora
October 14, 2024
"Hugh's office consistently provides exceptional service. We have been customers with them for many years, and they consistently exceed our expectations. Lisa and Deanna, in particular, demonstrate outstanding proficiency in their roles."
Gwendolyn Sabella
October 11, 2024
"Lisa was wonderful to work with, thorough and personable."
Kristin Woodruff
October 4, 2024
"I love Hugh, Lisa & Deanna from my Stare Farm. Always friendly, helpful and willing to help me save money for my family while also protecting my interests and valuables 100%. I have been with State Farm for years and they are DEFINITELY a 5 star company. 😃🎉🌹"
"Kris - Thank you for the 5 Star rating and your insurance business!!"
Scotty Sean
October 2, 2024
"Deanna is amazing"
Radu Radulescu
October 1, 2024
"They are very on top of it. Been a client for 2 years and it’s been good communication and a nice relationship."
Robert Ippach
September 26, 2024
"Everyone is super friendly and very helpful when I call in with questions and/or need to pay a bill."
Elaine Dudziak
September 21, 2024
"The agent was pleasant, knowledgeable and thorough. Plus saved me a substantial amount of money."
celeste vargas
September 3, 2024
"I have been with State Farm Hugh Masterson’s office for many years now, and I have had Such an amazing experience with Deanna and Lisa! They are always there for my family! They understand that life gets tough and help me with anything they can! I absolutely love being a part of the SF Family! Thank you for always helping us and making us feel understood and cared for!"
Greg Neuman
August 27, 2024
"I dealt with Michael Hernandez, and he was awesome to work with. He was very prompt with the quotes and very detailed with explaining the coverages within my policy. I would recommend Michael and State Farm with friends and Family."
John Clarke
August 17, 2024
"Deanna helped us get ready for our trip to Canada by making sure we had the proper verification of our Stare Farm auto insurance. She was very efficient in sending us the needed documentation. Thanks again, John Clarke"
Barry Miller
August 9, 2024
"I am a 77 year old retiree, and I have lived in Palatine, Ilinois for the past forty years. During that time, all of my home and auto insurance needs have been handled through an independent agency. A few weeks ago, I received in the mail my annual renewal from the insurer I have had for the past year. I was in disbelief when I saw that my annual home premium had increased almost 25%, while my auto premium had increased by almost 42%. What was more frustrating was that, in the past forty years, I haven't filed any claims with any of my insurance companies. Although my independent agent put together a few alternatives using other insurance companies, the premiums were still too high relative to my income. After talking to many of my friends, it was apparent that those with State Farm coverage were quite satisfied. Accordingly, I visited the Hugh Masterson State Farm Agency in Palatine. I met with Lisa, and after reviewing the renewal I had received from my current insurer, she was able to put together a State Farm quote with comparable coverage, but at a much lower premium. Lisa then guided me through the application process. I was quite impressed with Lisa's professionalism as well as her patience while answering my many questions. Thank you Lisa; you did a great job and saved me a lot of money. In summary, my initial experience with the Hugh Masterson State Farm Agency in Palatine, Illinois was very positive."
Barry Holubar
August 6, 2024
"I have used State Farm for at least 30 years my father in law my brother-in-law have all taken advantage of the savings and the customer service that you provide Whenever someone asked me about a company that stands by their people that appreciates the business I think about State Farm Insurance All of the representatives from humic Masterson‘s office at been more than helpful more than Expected"
"Barry it has been our pleasure providing and servicing you and Ellen with auto and homeowners insurance!! Thank you!!!"
Arturas Sigajevas
July 26, 2024
"Great guy. Easy to work with. While other insurance companies turned me down. He was able to provide best price for my condo coverage."
Ellen Ziskind
July 17, 2024
"Margaret was great. She was thorough and patient.She explained all our options ,she made everything easy"
Matthew Gryzlo
July 8, 2024
"Obtaining insurance is quick and easy with Hugh!"
Patrick Barry
July 8, 2024
"I've been working with Hugh and his agents for over 8 years and they've never let me down. Outstanding customer service!!"
Jo Ann Sutula
July 1, 2024
"Deanna has been very helpful in dealing with my homeowners policy. The response to my concerns was very prompt."
Sonia Zavolokoff
June 28, 2024
"Margaret is the definition of customer service. Courteous, efficient, and timely."
John WebWilliam Avila
June 21, 2024
"I dealt with Lisa who was very friendly and thorough. Highly recommend."
Helena Vena
June 21, 2024
"Deanna was knowledgeable, patient, friendly and all around a pleasure to work with!"
Ethan Jacobs
June 20, 2024
"Always helpful and knowledgeable."
Next Generation Logistics, Inc.
June 13, 2024
"Great professional service from Michael and the entire Masterson Team !"
Haley Kazmer
June 7, 2024
"Margaret made this process very easy, this team is quick, hands on and ready to help whenever you may need it!"
Nichole Stockard
June 6, 2024
"Deanna was extremely helpful and patient with my requests. She answered all my questions quickly and was very kind. You don’t find many kind people in today’s world! Highly recommend!"