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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristin Woodruff

Kristin Woodruff

January 13, 2025

5  out of  5
rating by Kristin Woodruff
"I love Hugh, Lisa & Deanna from my Stare Farm. Always friendly, helpful and willing to help me save money for my family while also protecting my interests and valuables 100%. I have been with State Farm for years and they are DEFINITELY a 5 star company. 😃🎉🌹"
We responded:
"Kris - Thank you for the 5 Star rating and your insurance business!!"
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meaghan waller

December 31, 2024

5  out of  5
rating by meaghan waller
"Hugh and team always offer outstanding service."
We responded:
"Meaghan - Thank you for so much for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Happy New Year!! "
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Kathy Novak

December 19, 2024

5  out of  5
rating by Kathy Novak
"Deanna was very helpful and pleasant to work with regarding my policy questions & needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Scott A

December 17, 2024

5  out of  5
rating by Scott A
"I’m new to the Hugh Masterson State Farm Team, but from the short time I have been here I can see a positive difference! Deanna did a great job with my specific case and explained it. Thank you all again."
We responded:
"Scott - Thank you for the nice review!! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Happy Holidays to you and your family!!"
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eddie mielke

December 13, 2024

5  out of  5
rating by eddie mielke
"Always eager to help with any needs"
We responded:
"Eddie - we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays!!!"
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Aimee Smitter

December 13, 2024

5  out of  5
rating by Aimee Smitter
"This is my 3rd StateFarm Agent that I’ve had and I have to say the BEST experience I’ve had. I have a lot of policies and I know it’s a lot to handle. Hugh Mastersons staff has been more than accommodating in helping me get what I need done for my business and home. From day one to calling the office and explaining my situation to current day I’ve been greeted with nothing but friendly service. I’d highly recommend them. I don’t usually write reviews but had to since good service is hard to find now a days."
We responded:
"Amiee - we’re thankful for your positive feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy Holidays!!! "
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Carmen Bostho

December 12, 2024

5  out of  5
rating by Carmen Bostho
"Excellent customer service, very helpful, answered all of my questions wonderful staff and Mr. Masterson is an agent that CARES about your needs,you are not just a number. Be sure you will be taken care at Hugh Masterson's office ."
We responded:
"Carmen - We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Have a great holiday season!!"
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Gwendolyn Sabella

December 6, 2024

5  out of  5
rating by Gwendolyn Sabella
"Lisa was wonderful to work with, thorough and personable."
We responded:
"Gwen - It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Have a great holiday season!!"
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steve griffin

December 6, 2024

5  out of  5
rating by steve griffin
"Great Service"
We responded:
"Steve - we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!! Have a great Holiday Season!!!"
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Matt Dragovits

December 4, 2024

5  out of  5
rating by Matt Dragovits
"Hands-down, this is the best insurance company I’ve worked with. We have all of our family policies there. The staff is always professional, courteous, and timely and they make sure that we understand our policies while working to get us the best rates. You can’t ask for more."
We responded:
"Matt - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!! We look forward to continuing to support your insurance needs. Wishing you and your family a wonderful holiday season!!"
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Karen Haworth

December 2, 2024

5  out of  5
rating by Karen Haworth
"I recommend Hugh Masterson’s State Farm Insurance. When I call the office I feel like I am calling a friend. They are responsive and knowledgeable about their insurance products. Claims are dealt with quickly and fairly."
We responded:
"Karen - thank you for allowing us to take care of your entire families insurance needs. Your family is the best!!!"
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Allan Barajas

November 13, 2024

5  out of  5
rating by Allan Barajas
"Michael Hernandez was very helpful and accommodating by providing me MULTIPLE quote options for my unique insurance situation. He helped me see all of my options before ultimately deciding one that worked best for me. Extremely kind, quick, and responsive."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ron Prewoznik

November 6, 2024

5  out of  5
rating by Ron Prewoznik
"All good. I am so glad that I discovered this agency. They bend over backwards to accommodate your insurance needs."
We responded:
"Ron - we are glad that you found our agency too!! We are here for all your insurance needs!!"
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HALF PINT

November 5, 2024

5  out of  5
rating by HALF PINT
"Everyone has been pleasant and very nice to work with. That's a big plus now these days."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bill Haritos

November 5, 2024

5  out of  5
rating by Bill Haritos
"Professional, courteous, and knowledgeable"
We responded:
"Bill thank you for your feedback!! If there is anything else we can do to help you with your insurance, please let us know!"
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David Joswiak

October 31, 2024

5  out of  5
rating by David Joswiak
"Your associates like Margaret, Lisa and Deanna are always quick to respond and have always taken care of us and our needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paul Demik

October 21, 2024

5  out of  5
rating by Paul Demik
"Had an auto accident and your office handled it with pure professionalism"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lora

October 14, 2024

5  out of  5
rating by Lora
"Hugh's office consistently provides exceptional service. We have been customers with them for many years, and they consistently exceed our expectations. Lisa and Deanna, in particular, demonstrate outstanding proficiency in their roles."
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Scotty Sean

October 2, 2024

5  out of  5
rating by Scotty Sean
"Deanna is amazing"
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Radu Radulescu

October 1, 2024

5  out of  5
rating by Radu Radulescu
"They are very on top of it. Been a client for 2 years and it’s been good communication and a nice relationship."
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Robert Ippach

September 26, 2024

5  out of  5
rating by Robert Ippach
"Everyone is super friendly and very helpful when I call in with questions and/or need to pay a bill."
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Elaine Dudziak

September 21, 2024

5  out of  5
rating by Elaine Dudziak
"The agent was pleasant, knowledgeable and thorough. Plus saved me a substantial amount of money."
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celeste vargas

September 3, 2024

5  out of  5
rating by celeste vargas
"I have been with State Farm Hugh Masterson’s office for many years now, and I have had Such an amazing experience with Deanna and Lisa! They are always there for my family! They understand that life gets tough and help me with anything they can! I absolutely love being a part of the SF Family! Thank you for always helping us and making us feel understood and cared for!"
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Greg Neuman

August 27, 2024

5  out of  5
rating by Greg Neuman
"I dealt with Michael Hernandez, and he was awesome to work with. He was very prompt with the quotes and very detailed with explaining the coverages within my policy. I would recommend Michael and State Farm with friends and Family."
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John Clarke

August 17, 2024

5  out of  5
rating by John Clarke
"Deanna helped us get ready for our trip to Canada by making sure we had the proper verification of our Stare Farm auto insurance. She was very efficient in sending us the needed documentation. Thanks again, John Clarke"